Frequently Asked Questions

FAQ

FAQ

1- How do I place an order?

Go to our home page or our products page. Add to cart. Checkout.

2- Payments & Shipping

We currently use PayPal for all payment processing for the security of all of our customers. Additional payment options may be accepted, but please contact us via email ([email protected]) to find out more. We also ship anywhere in the U.S. Please note that based on quantity, we can also discount the pricing. 

3- What is your email address?

Email me at [email protected]

4- When should I expect to see results?

If used regularly as directed, we have seen dramatic results as early as 1 week. If you do not experience immediate results, continue to use as directed and results should be achieved. Remember-consistency is the key. 

5- Are these products only for people with hair loss or Alopecia?

No! The great thing about our conditioning oil is that no matter who you are, our products can help you grow hair even stronger and healthier than ever before! 

6- Are the conditioning oils the same as a moisturizer?

We currently offer I Am Divine Hair Care Hot Treatment Oil, I Am Divine Hair Care Root Stimulating Shampoo, I Am Divine Hair Care Growth Treatment Oil, I Am Divine Hair Care Growth Treatment Oil for Dry, Itchy, Scalp, and I Am Divine Hair Care Natural Hair Growth Stimulating Oil. We do not currently offer any hair greases, pomades, moisturizers, or hair lotions at this time. Please use all products as directed.

7- Do I wash out the products after usage?

All products are leave-in conditioners, with the exception of the Hot Treatment Oil and the Root Stimulating Shampoo.

8- Can I use the Growth Treatment Oil instead of the Natural Hair Growth Stimulating Oil?

Yes! We have had several clients that have used the Growth Treatment Oil while sporting the natural look with tremendous success! The Growth Treatment Oil and Natural Hair Growth Stimulating Oil contain the same ingredients. The only difference is the Natural Hair Growth Stimulating Oil contains a higher concentration of the essential oil needed to hydrate the hair. If you have chemically processed hair that remains dry, try using the Natural Hair Growth Stimulating Oil. Please use the hair quiz to identify the right product for your hair type.

9- My hair was damaged by a relaxer or hair dye, can the Growth Treatment Oil help me?

Unless you do not have a viable scalp, the Growth Treatment Oil will help. We recommend using the Growth Treatment Oil in conjunction with the Root Stimulating Shampoo and Hot Treatment Oil for best results. The system will replenish most, if not all, of the damage to your hair! Be sure to use the hair quiz to identify the right product for your hair type.

10- How do I use the leave-in conditioning oil?

Part the hair and apply the oil directly onto the scalp.  You may make as many parts as required to apply the oil.  After application of the oil, massage the head for at least five minutes.  If you have a bald spot or thinning area, apply the oil directly to the area and massage the area for at least five minutes.  Massaging the scalp is very good for the scalp, as it increases blood flow, which aids in promoting hair growth.

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f you have any questions about a product on our site, or have an inquiry about your order, don’t hesitate to get in touch with us.